Independent UK Takeaways

One platform.
No more chaos.

All-in-one takeaway operating system — POS, online ordering, AI voice assistant, staff rota, kitchen display, loyalty, marketing, and compliance. Everything you need, nothing you don't.

No setup fee · No contract · Cancel any time

500k+Orders handled by Sophie
100+Independent takeaways
1 platformReplaces 5+ disconnected apps

Everything you need

One subscription. Dozens of tools.

Stop paying for five different apps that don't talk to each other. ServeMate bundles every tool a independent takeaway needs into one platform, built for the realities of a Friday night rush.

POS & Online Ordering
Take table, phone and web orders in one place. Never miss a ring during Friday night rushes.
Sophie AI Voice Assistant
AI-powered phone answering handles 500k+ orders. Your phone lines are never engaged again.
Staff Rota & Management
Build shifts in minutes. Staff get instant updates. No more WhatsApp chains or lost paper sheets.
Kitchen Display System
Orders fire straight to the kitchen screen. Chronological, colour-coded, impossible to miss.
Loyalty & Customer Retention
Reward repeat customers automatically. Build a base of regulars who keep coming back.
Compliance & Audit Ready
HACCP checklists, temperature logs, allergen records — your paper trail, digitised and always to hand.

AI-Powered Ordering

Sophie answers your phones — 24/7

Sophie handles ordering, answers FAQs, and takes payments — all by voice. She's spoken to over half a million customers across 100 independent UK takeaways, and even Domino's franchise stores. BBC News called her a notable innovation in hospitality AI.

  • Never miss an order during peak hours
  • Phone lines always free for urgent calls
  • Handles specials, allergens, and timing questions
  • Saves hours of staff phone coverage every week

Simple pricing

One plan. Everything included.

No tiered plans, no add-ons, no surprise charges. What you see is what you get — and what you get is everything a independent takeaway needs.

ServeMate
All-inclusive subscription
£67/month

No setup fee · No contract · Cancel any time

Unlimited orders & staff accounts
Sophie AI voice assistant
POS, online ordering & kitchen display
Staff rota & management tools
Loyalty & customer retention
Compliance & audit logs
Marketing & promotions engine
Priority support
Get started

Getting started

Up and running in days, not months

01

We set it up together

A 30-minute onboarding call gets your menu, staff accounts, and Sophie configured. No IT degree required.

02

Connect your existing tools

Import your menu, sync your printer, and plug in any hardware. Everything works with what you already have.

03

Run your whole business

Orders, rota, kitchen, loyalty — one login, one dashboard, one team. You are in control.

“I built ServeMate because I was living it — five apps, missed orders, and no time to breathe. If you're running a takeaway, you already know what we solve.”

Brad-Lee Navruz

Founder, ServeMate & The Nippy Chippy

The Nippy Chippy
Leeds-based independent fish & chips — the birthplace of ServeMate and Sophie's first real-world test.

From one busy chip shop to 100+ takeaways across the UK — ServeMate started as an internal tool, built because nothing else on the market could handle the reality of a independent takeaway at peak time.

Ready to stop juggling?

Join 100+ independent takeaways already running on ServeMate. Book a free, no-obligation demo and see it on your own menu.

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